Case Study: Digitizing Sales Reporting and HR Workflows in the Retail Industry

Overview

A prominent retailer faced challenges with manual sales reporting and a cumbersome hiring process, leading to inefficiencies and compliance risks. By adopting RunMyProcess's low-code platform, the company automated these workflows, resulting in significant time savings and improved accuracy.

Business Challenges

• Manual Sales Reporting: Stores reported sales via emailed Excel files, leading to delays and errors in data compilation.
• Inefficient Hiring Process: Recruiting seasonal staff involved multiple departments, causing delays in contract approvals.
• Compliance Risks: Delays in contract signing risked non-compliance with labor laws, potentially converting temporary contracts into permanent ones.

Implemented Solutions

• Automated Sales Data Workflow: Utilizing G Suite and Google Docs, an online workflow was created where stores received a link to a spreadsheet, filled it out, and uploaded it. The system then automatically compiled data from all stores, reducing processing time by half.
• Streamlined Recruitment Process: An online form initiated the hiring process, automatically routing information to relevant departments for approval, ensuring timely contract creation and compliance.

Results Achieved

• Enhanced Process Visibility: Real-time tracking of sales data and hiring processes.
• Reduced Processing Time: Sales data processing and error handling time cut by 50%.
• Compliance Assurance: Timely contract approvals minimized legal risks and associated costs.
• Operational Efficiency: Freed up resources equivalent to one full-time employee.

Key Takeaway

Implementing low-code automation in retail operations can significantly enhance efficiency, accuracy, and compliance, leading to cost savings and better resource utilization.

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