Privacy Policy

2. What personal information do we collect from you?

We may collect and process the following personal information about you:

A. Personal information that you give us:

• This is information about you that you give to us by filling in forms on our website (or other forms that we ask you to complete), giving us a business card (or similar), or corresponding with us by telephone, post, email, or otherwise. It may include, for example, your name, address, email address, and telephone number; information about your business relationship with AK Digital, LLC; and information about your professional role, background, and interests.

B. Personal information that our website and other systems collect about you:

• If you visit our website, it will automatically collect some information about you and your visit, including the Internet protocol (IP) address used to connect your device to the Internet and some other information, such as the pages on our site that you visit. This is used to monitor the performance of the website and improve the experience of visitors to the website. Our website may also download "cookies" to your device – this is described in our separate cookie policy. As described further in the cookie policy, you can change the way in which we use cookies by changing your cookie preferences.
• If you interact with us through social media services, we may be able to access certain information about such interaction, such as whether you have interactedwith us through multiple social networks. We make reasonable efforts to ensure that the social media providers have permission from you to allow us to access certain information about you. Please note that we are not responsible for the manner in which social media service providers handle your personal information that they may collect from you, as this is their responsibility. For instance, our website may use plugins of social media networks such as Twitter, Facebook, and LinkedIn. If you use one of these plugins, these plugins are able to establish a direct connection between your browser and the sites of the respective social media networks. As this transfer takes place directly between your browser and the respective network, AK Digital, LLC does not have any access, knowledge, or control over any data sent or the use of this data within the respective social media networks. If you make use of a social media network and make content available to such networks, this is not covered by this privacy policy. Instead, the terms of use and privacy policies of the respective operators of those social media networks shall apply to any such content. We encourage you to read the privacy policies and terms and conditions of your social media service providers to understand how they handle your personal information.
• Our website may contain links to websites of third parties that are not affiliated with AK Digital, LLC. If you access such third-party websites by clicking on such links, we are not responsible for the way in which such third parties process your personal information that they collect.
• We may make web-based platforms available to our partners and suppliers, and such platforms may collect your personal information if you use such platforms. This privacy policy applies to such personal information collected during the registration process and/or the use of such platforms.
• If you exchange emails, telephone conversations, or other electronic communications with our employees and other staff members, our information technology systems may record details of those conversations, sometimes including their content.
• Some of our premises have closed-circuit TV systems and other security and access management systems that may record you and certain information about your visit if you visit our premises, for security and safety purposes.

C. Other information:

• We may also collect some information from other sources. For example:
• If we have a business relationship with the organization that you represent, your colleagues or other business contacts may give us information about you, such as your contact details or details of your role in the relationship.
• We sometimes collect information from third-party data providers or publicly available sources for anti-money-laundering, export control, credit rating, background checking, and similar purposes, and to protect our business and comply with our legal and regulatory obligations.
• Should you not want to allow the collection of personal information, please contact us at dataprotection@runmyprocess.com

3. Why do we collect personal information?

• We may collect, store, and use your personal information because you chose to visit our website, and the proper operation of the website may require the collection of personal information. You can leave this website if you do not wish to share your personal information with AK Digital, LLC.
• We may also collect personal information if you executed a Contract with AK Digital, LLC, and that contract enables you to use the RMP Platform. The RMP Platform will enable you to provide us with information on how you use the RMP Platform.

4. How will we use your personal information?

• We may collect, store, and use your personal information for the following purposes:

To operate, manage, develop, and promote our business (including our products and services) and, in particular, our relationship with the organization you represent (if any) and related transactions, including, for example:

• Marketing purposes (when we have either gathered prior opt-in consent and/or have a legitimate interest to send you communications which we believe to be relevant and of use to you).
• Warranty processes.
• Product compliance processes.
• Accounting and billing/payment purposes (including to offer financing solutions to customers, together with our finance partners).
• To operate, administer, and improve our website and premises, and other aspects of the way in which we conduct our operations.
• To offer you the services of our online shops based on the terms and conditions of the dedicated web shop.
• To provide you with services or information that you may have requested.
• To keep you informed and updated on relevant products or services you may be interested in.
• To enable you to take part in our online assessments and surveys.
• To manage and maintain the relationship with the investors.
• To operate recruiting activities.
• To protect our business from fraud, money laundering, breach of confidence, theft of proprietary materials, and other financial or business crimes.
• To comply with our legal and regulatory obligations and bring and defend legal claims and assert legal rights.
• If the purpose is directly connected with an assigned purpose previously made known to you.
• We may from time to time review your information held in our systems – including the contents of and other information related to your email and other communications with us – for compliance and business-protection purposes as described above. This may include reviews for the purposes of disclosure of information relevant to litigation and/or reviews of records relevant to internal or external regulatory or criminal investigations. To the extent permitted by applicable laws, these reviews will be conducted in a reasonable and proportionate way and approved at an appropriate level of management. They may ultimately involve disclosure of your information to governmental agencies and litigation counterparties as described below. Your emails and other communications may also occasionally be accessed by persons other than the member of staff with whom they are exchanged for ordinary business management purposes (for example, where necessary, when a staff member is out of the office or has left AK Digital, LLC).
• We will only process your personal information as necessary so that we can pursue the purposes described above and where we have a legal basis for such processing. Where our lawful basis for processing is that such processing is necessary to pursue our legitimate interests, we will only process your personal information where we have concluded that our processing does not prejudice you or your privacy in a way that would override our legitimate interest. In exceptional circumstances, we may also be required by law to disclose or otherwise process your personal information.

5. Disclosure and international transfer of your personal information

We may disclose your personal information, where reasonably necessary for the various purposes set out above:

• To the other members of the AK Digital group of companies.
• To your colleagues within the organization that you represent.
• To service providers who host our web services or other information technology systems or otherwise hold or process your information on our behalf, under conditions of confidentiality and security required by law.
• Business partners, channel partners, service partners, agents, suppliers, and subcontractors for the performance of any contract we enter into with them or you.
• To a person who takes over our business and assets, or relevant parts of them.
• In exceptional circumstances:
• To competent regulatory, prosecuting, and other governmental agencies, or litigation counterparties, in any country or territory. Where we are required by law to disclose.

These disclosures may involve transferring your personal information overseas. If you are dealing with us within the European Economic Area, you should be aware that this may include transfers to countries outside the European Economic Area, which have not been determined by the European Commission to have an adequate level of data protection under GDPR. In those cases, where we transfer your personal information to other members of the AK Digital group or our service providers, we will ensure that our arrangements with them are governed by relevant legal mechanisms and safeguards including data transfer agreements, designed to ensure that your personal information is protected, on terms approved for this purpose by the European Commission.

6. How long do we keep your personal information?

We may disclose your personal information, where reasonably necessary for the various purposes set out above:

• To the other members of the AK Digital group of companies.
• To your colleagues within the organization that you represent.
• To service providers who host our web services or other information technology systems or otherwise hold or process your information on our behalf, under conditions of confidentiality and security required by law.
• Business partners, channel partners, service partners, agents, suppliers, and subcontractors for the performance of any contract we enter into with them or you.
• To a person who takes over our business and assets, or relevant parts of them.
• In exceptional circumstances:
• To competent regulatory, prosecuting, and other governmental agencies, or litigation counterparties, in any country or territory. Where we are required by law to disclose.

These disclosures may involve transferring your personal information overseas. If you are dealing with us within the European Economic Area, you should be aware that this may include transfers to countries outside the European Economic Area, which have not been determined by the European Commission to have an adequate level of data protection under GDPR. In those cases, where we transfer your personal information to other members of the AK Digital group or our service providers, we will ensure that our arrangements with them are governed by relevant legal mechanisms and safeguards including data transfer agreements, designed to ensure that your personal information is protected, on terms approved for this purpose by the European Commission.

6. How long do we keep your personal information?

We will delete your personal information when we no longer need such personal information, for instance, when:

• It is no longer necessary for us to retain your personal information to fulfill the purposes for which we had collected it.
• We believe that the personal information we hold is inaccurate.
• In certain cases where you have informed us that you no longer consent to our processing of your personal information.
• Sometimes, however:
• There are legal or regulatory requirements that may require us to retain your personal information for a specified period, and in such cases, we will retain your personal information for such specified period.
• We may need to retain your personal information for certain longer periods for product liability purposes or in relation to legal disputes, and in such cases, we will retain it for such longer periods to the extent required.

Note that we may retain some limited information about you even when we know that you have left the organization that you represent, so that we can maintain a continuous relationship with you if and when we are in contact with you again, representing a different organization.

7. What are your rights?

You have the following rights (subject to applicable local laws) in relation to the personal information that we hold about you:

To access your personal information and some related information, under the relevant data protection law.

• To require any inaccurate personal information to be corrected or deleted.
• To object to our use of your personal information for direct marketing purposes at any time, and you may have the right to object to our processing of some or all of your personal information (and require it to be deleted) in some other circumstances.
• To require us to delete your personal information in certain circumstances.
• To require us to restrict or block the processing of your personal information in certain circumstances (when processing is restricted, we can still store your personal information, but may not use it further).
• To obtain from us your personal information, in a structured, commonly used and machine-readable format, in certain circumstances. Further, you may have the right to require us to transmit your personal information directly to another person (for instance, a new provider) where it is technically feasible to do so.
• Where we process your personal information based on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
• Further information and advice about your rights can be obtained from the data protection regulator in your country.
• If you wish to exercise any of your rights (subject to applicable local laws) or have concerns or complaints regarding our processing of your personal information, please contact us using the details provided below. You also have the right to lodge a complaint with the data protection authority in your country.

8. Sensitive Information

We request you not to send or share with us any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, genetic, or biometric data, criminal background, or trade union membership).

9. Personal Information of Children

• AK Digital, LLC respects the privacy of children and does not knowingly collect, use or disclose personal information of children under 18 years of age without verifiable consent from a parent or guardian.
• If AK Digital, LLC becomes aware that the information submitted to or collected by AK Digital, LLC is personal information of children without first receiving verifiable consent from a parent or guardian, AK Digital, LLC will take prompt steps to delete such personal information.
• If a parent or guardian wishes to raise a concern regarding personal information pertaining to a child, please contact us using the details set out in the section titled "Contact Us" below.

10. Automated Decision Making

We may use technology that tracks your use of our website and your interactions with us, and which helps us to build a profile of your preferred products and information requests. If we do this, what this means for you is that you are more likely to receive offers and information that are tailored to your specific preferences, based on your previous profile activity.

If we use automated decision making in respect of any specific service or product and such automated decision making produces legal effects concerning data subjects or similarly significantly affects them, we will provide information required by applicable laws in respect of such automated decision making.

We may use automated decision-making in the context of comparing delivery and personal data with export control sanction lists of the European Union, the United States of America, Japan, and any other country from which an export takes place. Depending on the result of these controls, AK Digital, LLC is obliged to take appropriate measures within the context of export control regulations, which are stipulated by the European Union, the United States of America, Japan, and any other country from which the export takes place.

11. How We Secure Information

At AK Digital, we are committed to maintaining the highest standards of information security and privacy. We have implemented a comprehensive Information Security Management System (ISMS) aligned with ISO/IEC 27001:2022 and a Privacy Information Management System (PIMS) aligned with ISO/IEC 27701:2019 to protect the confidentiality, integrity, and availability of your personal information.

Our security controls cover the following key areas:

• Access Control

We enforce strict access controls based on the principle of least privilege. Role-based access ensures that personal data is only accessible to authorized personnel who require it to perform their job functions.

• Data Encryption

All personal data is protected using strong encryption protocols both in transit and at rest, ensuring that unauthorized parties cannot access or read the information.

• Security Awareness & Training

All employees, contractors, and relevant third parties undergo regular training on information security, privacy obligations, and secure data handling practices in accordance with ISO 27001 and 27701 standards.

• Risk Management

We continuously assess and manage risks related to the processing of personal data, including regular risk assessments, penetration testing, and vulnerability management to identify and address potential threats proactively.

• Incident Response & Breach Management

We maintain a formal incident response plan to detect, respond to, and recover from security incidents swiftly. If a data breach occurs, we will notify affected individuals and regulatory authorities as required by applicable law.

• Vendor & Third-Party Security

We conduct due diligence and ongoing monitoring of third-party service providers who process personal data on our behalf. Contractual agreements include security and privacy obligations aligned with our own standards.

• Physical and Environmental Security

Our systems are hosted in AWS secure data centers.

• Privacy by Design & Default

Security and privacy considerations are embedded into our product and service design processes. We follow the Privacy by Design principles to minimize data collection, ensure data minimization, and safeguard data throughout its lifecycle.

Contact us

If you have any questions, comments, or requests regarding any of your data privacy rights mentioned in this privacy policy, please contact us at dataprotection@runmyprocess.com

Changes to this policy

This privacy policy is valid from the time of its publication on the AK Digital, LLC websites, and all previous versions of this privacy policy become invalid as of such time. Any changes we make to this privacy statement in the future will be posted to our website, and also detailed version history is available if you require Please contact us at dataprotection@runmyprocess.com

Please check back frequently to see any changes.

Imprint

• Company:

AK Digital, LLC

Plano, TX 6010 W. Spring Creek Pkwy Suite 223

Tel.: +1 (214) 396-3655

Email: dataprotection@runmyprocess.com

• Management board:

Claudia Mirza, CEO

Registered Seat: Texas, United States

Court of Registry: Texas, United States

• Data Protection Officer:

Jatin Sethi

AK Digital, LLC

Email: dataprotection@runmyprocess.com

For further information on data protection and how you can assert your rights against AK Digital, LLC, please refer to our data protection policy, which we have published on the Internet. In case of questions, the data protection organization of AK Digital, LLC will be happy to support you. Please contact dataprotection@runmyprocess.com