Zendesk Market
otherOverview
The Zendesk Apps Marketplace connector gives RunMyProcess workflows read access to the Zendesk application market. A process can list the apps available and retrieve an app's information, which is useful when your support stack is governed like any other part of the enterprise.
IT and support operations teams use it in review and inventory processes: checking the details of an app someone has requested before it is approved, or keeping an up-to-date record of the apps under consideration, with each decision recorded in the workflow's audit trail.
Common use cases
- Retrieve an app’s details when a team requests it, so the approver reviews the right information.
- List marketplace apps to maintain an inventory of the ones under evaluation.
- Record the approval or rejection of each app in the audit trail.
- Feed app information into a vendor or security review workflow.
Available Connectors
Security & Compliance
This integration is verified by RunMyProcess and supports OAuth2 authentication. Data is encrypted in transit and at rest.
Frequently asked questions
What can the Zendesk Market connector do in a RunMyProcess workflow?
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It lists the apps in the Zendesk Apps Marketplace and reads the details of a specific app. Each operation is a step of the process, so app requests are reviewed with information taken from the marketplace itself.
How does this help when a team asks for a new Zendesk app?
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The workflow can read the app's details and show them to the approver, so security or IT reviews accurate information and the decision is recorded with the request.
Can the connector install apps in Zendesk?
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The operations listed read marketplace information only. If your process needs to install or configure apps, talk to our integration team before designing the workflow around it.
Need help connecting your systems?
Our integration team can help you map this connector into your existing workflows.