Text Summarization
Overview
Text Summarization turns long documents into short summaries, so the people in a RunMyProcess workflow can understand a report, a contract or a case file without reading all of it. The summary travels with the case and appears at the step where someone has to decide.
It offers extractive summaries, built from the document's own sentences, and abstractive summaries, written in new words. It can also pull out the key points as a list, and you control the length of the result, from a few lines to a fuller overview.
Common use cases
- Give an approver a short summary of a long contract or proposal before they decide.
- Extract the key points of a report for a weekly management update.
- Summarise the history of a case for the person who takes it over.
- Produce short abstracts of incoming documents so they are easier to triage.
Key Capabilities
Security & Compliance
All AI services are ISO 27001 & 27701 compliant and process data securely within your workflow.
Frequently asked questions
What is the difference between extractive and abstractive summaries?
+
An extractive summary is built from sentences taken from the document itself. An abstractive summary restates the content in new words. The workflow can use whichever suits the step.
Can I control how long the summary is?
+
Yes. Custom length control sets the size of the summary, from a few lines to a fuller overview.
Can it list the main points instead of writing a paragraph?
+
Key points extraction returns the main points of the document as a list, which works well for updates and handovers.
Ready to put this service to work?
Talk to our team about rolling this AI service into your workflows.